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Whitehorse Orthodontics
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Terms of Service

These terms apply to your use of this website. By browsing the site or sending us an enquiry, you agree to them. If you do not agree, please do not use the site.

Last updated

Who these terms are with

This website is operated by Whitehorse Orthodontics of 302 Jarvis Street, Whitehorse, YT Y1A 2H2, Canada. "We", "us", and "our" mean that company; "you" means the person using the site.

Using this website

You may use this site for your own lawful, personal or business purposes. You must be at least 13 years old to use it.

You agree not to:

  • use the site in any way that breaks the law or infringes someone else's rights;
  • attempt to gain unauthorised access to the site, its server, or any connected system;
  • introduce malware, or interfere with the site's normal operation;
  • scrape, harvest, or systematically copy content from the site for a commercial purpose without our written permission; or
  • submit false information, or someone else's personal information without their permission.

Our content

All text, images, logos, layouts, and other material on this site are owned by Whitehorse Orthodontics or used with permission, and are protected by copyright and trade mark law. You may view, download, and print pages for your own reference. Any other use, such as copying, republishing, or adapting the material, needs our written permission.

Our name, logo, and brand marks may not be used without our written permission.

Accuracy of information

We work to keep the information on this site correct and current, but it is provided for general information only. Treatment descriptions, images, timelines and availability may change.

Treatment times, results and any before-and-after images shown on this site illustrate what orthodontic treatment can achieve in general. They are not a prediction of your result. Every case differs, and your own timeline and outcome can only be set out after an examination.

This website is not clinical advice

Nothing on this website is a diagnosis, a treatment recommendation, or clinical advice for you personally, and reading it does not make you our patient. A professional relationship begins only when you attend the practice, we examine you, and we agree to take on your care.

Do not use this site to decide whether to start, delay, change or stop treatment. Speak to us, or to your family dentist or physician, first.

This site is not monitored around the clock and must never be used to report an urgent problem. If you are having a genuine medical emergency, call 911 or go to the nearest emergency department. For an urgent orthodontic problem, telephone the practice.

Enquiries, estimates, and appointments

Nothing on this website is a binding offer, and no fee, package or appointment time shown or implied here is guaranteed.

Submitting the form is a request to be contacted. It does not book an appointment and does not create a contract. Treatment is arranged only after a consultation, once you have had a written treatment plan and estimate and have agreed to it. Where that plan and any consent forms conflict with these terms, the plan and consent forms win.

Availability of the site

We aim to keep the site available, but we do not guarantee uninterrupted access. We may change, suspend, or withdraw any part of the site at any time, and we may restrict access for maintenance or for security reasons without notice.

Third-party links and services

The site links to and embeds third-party services. We do not control them, we do not endorse them by linking to them, and we are not responsible for their content, availability, or terms. Your use of a third-party service is governed by that provider's own terms.

Our liability

The website is provided on an "as is" and "as available" basis. To the fullest extent the law allows, we exclude implied warranties about the site, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent the law allows, we are not liable for indirect or consequential loss, or for loss of profit, revenue, data, or goodwill, arising from your use of this website. Where liability cannot be excluded, it is limited to the amount you have paid us, if any, in the twelve months before the claim.

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited, including the statutory consumer rights you have where you live, which these terms do not affect.

Your responsibility

If your misuse of this site, or your breach of these terms, causes us a loss or a claim from someone else, you agree to cover our reasonable costs in dealing with it.

Nothing in these terms affects our professional and ethical duties to you as a patient, or your rights in relation to the care we provide.

Privacy

Our Privacy Policy explains how we handle personal information, and forms part of these terms.

Changes to these terms

We may update these terms. The version on this page at the time you use the site is the one that applies, and the date at the top shows when it was last revised. Continued use after a change means you accept the updated terms.

Governing law and disputes

These terms are governed by the laws of Yukon, Canada, and any dispute will be dealt with by the courts of Yukon, except that if you are a consumer, you keep the right to bring a claim in the courts of the country where you live, and the mandatory consumer-protection laws of that country still apply to you.

Before starting a formal dispute, please contact us. Most issues are resolved with a phone call.

General

If any part of these terms is found unenforceable, the rest continues to apply. Our not enforcing a term is not a waiver of it. These terms, together with anything we agree with you in writing, are the whole agreement between us about your use of this site.

Contact us

Questions about these terms: email info@whitehorseortho.com, call (867) 668-4406, or write to Whitehorse Orthodontics, 302 Jarvis Street, Whitehorse, YT Y1A 2H2, Canada.